Home

KEYS ISSUES

Real-time person-person communication services provide complex choices regarding the most appropriate media. Industry needs to know:

• which technologies have different uses & cost-benefits
• the set-up requirements for different users & tasks
• how rational business & service decisions can be made.

The project provides this information based on empirical testing and translates its results to be accessible to industry.

MAIN GOAL

To produce, disseminate and exploit:

• fitness-for-purpose guidelines
• a cost benefit analysis tool
• a fitness-for-purpose evaluation toolkit.